Shipping policy
Shipping Policy
At The Crown Brilliance, we carefully prepare and package every jewellery order to help ensure it reaches you safely.
Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, customization, and order volume.
Shipping Times
Delivery times vary depending on the shipping destination and shipping method selected at checkout. Estimated delivery information will be provided during checkout where available.
Order Tracking
Once your order has been shipped, tracking information will be provided where available. You can use the tracking details to follow the progress of your shipment.
Shipping Address
Please make sure that your shipping address, phone number, and other contact information are accurate before completing your order.
The Crown Brilliance is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
International Shipping
For international orders, delivery times may vary depending on the destination country, customs procedures, and local delivery services.
Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by their destination country unless otherwise stated.
Delivery Delays
Delivery may occasionally be delayed due to circumstances outside our control, including courier delays, weather conditions, customs processing, holidays, or other unforeseen events.
If your order appears to be delayed, please contact us with your order number and tracking information so we can assist you.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the package and product so that we can review the issue.
Contact Us
For questions regarding shipping or delivery, please contact us at:
Email: thecrownbrilliance@gmail.com
Phone: +91 9978820092