Refund policy
✥ Returns & Exchanges Policy
↣At The Crown Briliance , we offer a 30-day return period for regular (non-custom) orders in case of a manufacturing defect. Items must be returned within 30 days of delivery in their original, unused, and unworn condition.
Please review the product images, videos, description, and specifications carefully before purchasing. If you have any questions, feel free to contact us before placing your order.
Please Note:
↣ *Return shipping:* The buyer is responsible for the cost of return shipping.
↣ Personal preference : Returns or exchanges are **not accepted for personal preference**, including reasons such as “I don't like it,” “I changed my mind,” or differences in personal expectations when the item matches the listing description and specifications.
↣ Refund:
Once we receive and inspect the returned item and confirm that it meets the return requirements, the applicable refund will be processed.
↣ Custom orders:
Custom-made or personalized items are **not eligible for return or exchange**, unless the item arrives with a manufacturing defect or an error was made by us.
We kindly recommend reviewing this **Return & Exchange Policy** carefully before completing your purchase. If you have any concerns or questions, please contact us before ordering, and our team will be happy to help.
✥ Certified Assurance
↣ At The Crown Briliance, we offer IGI Certification (on request, additional charges apply)
↣ Recognized globally for diamond and gemstone authenticity
↣ Ideal for gifting, insurance, or long-term value
↣ Contact us to request certification
✥ Jewelry Care Instructions ✥
↣ Avoid contact with water, perfumes, lotions, and chemicals.
↣ Remove jewelry before swimming, showering, exercising, or sleeping.
↣ Store your jewelry in a dry, soft pouch or jewelry box when not in use.
↣ Clean gently with a soft, dry cloth.
↣ Handle with care to help maintain its shine and beauty for years to come.
✥ *Dedicated Customer ✥ Returns & Exchanges Policy
↣At The Crown Briliance, we offer a 30-day return period for regular (non-custom) orders in case of a manufacturing defect. Items must be returned within 30 days of delivery in their original, unused, and unworn condition.
Please review the product images, videos, description, and specifications carefully before purchasing. If you have any questions, feel free to contact us before placing your order.
Please Note:
↣ *Return shipping:* The buyer is responsible for the cost of return shipping.
↣ Personal preference : Returns or exchanges are **not accepted for personal preference**, including reasons such as “I don't like it,” “I changed my mind,” or differences in personal expectations when the item matches the listing description and specifications.
↣ Refund:
Once we receive and inspect the returned item and confirm that it meets the return requirements, the applicable refund will be processed.
↣ Custom orders:
Custom-made or personalized items are **not eligible for return or exchange**, unless the item arrives with a manufacturing defect or an error was made by us.
We kindly recommend reviewing this **Return & Exchange Policy** carefully before completing your purchase. If you have any concerns or questions, please contact us before ordering, and our team will be happy to help.
✥ Certified Assurance
↣ At The Crown Briliance. we offer IGI Certification (on request, additional charges apply)
↣ Recognized globally for diamond and gemstone authenticity
↣ Ideal for gifting, insurance, or long-term value
↣ Contact us to request certification
✥ Jewelry Care Instructions ✥
↣ Avoid contact with water, perfumes, lotions, and chemicals.
↣ Remove jewelry before swimming, showering, exercising, or sleeping.
↣ Store your jewelry in a dry, soft pouch or jewelry box when not in use.
↣ Clean gently with a soft, dry cloth.
↣ Handle with care to help maintain its shine and beauty for years to come.
✥ Dedicated Customer 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 ✤
↣ Round-the-Clock Support via Email & Etsy Massage
↣ Quick Replies – Within 6 Hours (Except in Rare Emergencies)
↣ Your Experience Matters – We’re with You Every Step of the Way
* ✤
↣ Round-the-Clock Support via Email & Etsy Massage
↣ Quick Replies – Within 6 Hours (Except in Rare Emergencies)
↣ Your Experience Matters – We’re with You Every Step of the Way